Return & Refund

Thank you for shopping with Bikdesign. We appetite to ensure your achievement with your purchase. Please apprehend our Return and Refund Policy carefully, as it outlines the agreement and altitude for abiding or refunding articles purchased from us.

1. Returns Eligibility :

We accept returns for products that meet the following conditions:

  • The product is in its original, unopened, and undamaged packaging.
  • The product is in new and unused condition.
  • The product was purchased directly from Bikdesign.
  • The request for return is initiated within 30 days from the date of delivery.
  •  Items sent back to us without first requesting a return will not be accepted.

2. How to Initiate a Return:

To initiate a return, please follow these steps:

  1. Contact our customer support team at (email) or (phone) +1 270-356-6280.
  2. Provide your order number and a detailed description of the reason for the return.
  3. Our team will provide you with a Return Authorization (RA) number and instructions for returning the product.
  4. No Restocking Fee

3. Return Shipping :

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped or a defective product). We recommend using a trackable shipping method to ensure the safe return of the product.

4. Refund Process :

Once we receive and inspect your returned item, we will process your refund. Please allow 14 business days for the refund to be credited to your original payment method.

5. Refund Methods :

Refunds will be issued using the same payment method used for the original purchase. If the original payment method is unavailable, we may issue a refund by check or store credit, at our discretion.

6. Non-Refundable Items :

Certain items are non-refundable, including:

  • Gift cards or e-gift cards.
  • Downloadable digital products.
  • Personalized or customized items.
  • Items marked as final sale.

7. Contact Us :

If you have any questions or need further assistance regarding our Return and Refund Policy, please contact our customer support team at 

Address : 119 Bob White Rd, Cheraw South Carolina 29520, United States
Email Address :
Phone Number : +1 270-356-6280
Live Chat : Monday - Friday (9:00 AM - 5:00 PM)